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Top Features and Cost of Food Delivery App Development in 2021

In the modern technological world, everything has been digitized. You get all the services done online with just a few steps on your smartphone. A study reveals that if you have an online business, it will augment sales by over 55%. This is a fact that is profoundly well suited for the delivery services such as food delivery, grocery delivery, courier delivery, etc. The global online food delivery market was $107.44 bn in 2019 and it is expected to grow to 154.34 bn by 2023 at a CAGR of 11.51%.

The food delivery sector is flourishing at a quick pace and the recent pandemic (COVID-19) time has increased this pace notably.

With the increased utilization of smartphones, online business has likewise raised at a more noteworthy rate. It is predicted that the food delivery industry will grow at a very fast pace and more than 80% of individuals around the world use smartphones. Hence, it is highly pivotal to have a mobile app for your restaurant business to stay ahead of your competitors.

Many startups and entrepreneurs want to develop an on demand food delivery app following the success of Zomato, Swiggy, Foodpanda, UberEats, etc. in the market. The major obstacle was that they would not like to spend a lot of time, resources, and money on a food ordering app.

The on-demand food delivery application has made the ordering and delivery process easy for everyone. As the scope for such apps is still wide for startups and restaurant owners, I will talk about the key features, benefits, and cost of food delivery app development that can assist you to bring speed and comfort to your customers.

The on-demand food ordering and delivery app consist of 4 panels:

  • Customer app
  • Restaurant app
  • Delivery boy app
  • Admin panel

Every panel has the following essential features:

Customer App

  • Social media login: Customers can register themselves with an email id or mobile number or can directly log in through their social media accounts such as Facebook, Twitter and create their profile creation.
  • Search restaurant: With advanced search options, customers can discover restaurants using various filters like fast food, prices, beverages, etc.
  • Restaurant list: Customers can see all the available restaurants for the delivery.
  • Request order: After selecting their preferred restaurant and food, users can add it to the cart and place an order.
  • Multiple payment options: With multiple payment gateway integrations into the application, customers have many options to pay including credit/debit cards, in-app wallets, cash, etc.
  • Real-time tracking: This feature allows customers to track their orders and provide real-time information about the location of delivery persons and the estimated time of delivery (ETA).
  • In-app chat/call: It allows customers to contact the delivery person or restaurants.
  • Rate & Review: Customers can rate and reviews based on the services they received using this feature.

Delivery Boy App

  • Easy registration: Delivery boys can easily register themselves using social media information or Gmail account.
  • Create profile: A delivery person can create and manage their profile by adding their personal details such as name, photo, contact details, etc.
  • Availability toggle: Delivery boys can set their availability with a simple online/offline toggle.
  • Push notifications: With this feature, a delivery person receives an alert message when new orders arrive.
  • Accept/reject request: A delivery person can either accept or reject the request at their convenience. If he accepts the request, the customer will notify with a push notification and if he rejects the request, it will automatically be sent to the nearest delivery persons.
  • Navigation: With the GPS tracking feature, the delivery boy finds the shortest route to deliver food items to the customer’s doorstep.
  • Earning reports: With this feature, a delivery guy can view their earnings for completed orders on a weekly or monthly basis.
  • Instant chat: Delivery persons can chat with the customers in the case of trouble finding the customer’s location.

Restaurant App

  • Create restaurant profile
  • Order dashboard
  • Menu and pricing
  • Order alerts
  • Track orders
  • Track payments
  • Manage offers
  • View reviews
  • Customer support

Admin Panel

  • Powerful dashboard
  • Manage restaurants, customers, and delivery boys
  • Manage orders
  • Category management
  • Delivery zone management
  • Handle payments
  • Payments and commission
  • Analytics report

Food delivery app development cost

The exact cost of creating a food delivery app depends on several factors, such as the type of app, the number of features and functionalities you want to include, the mobile app development company you hire, etc. Roughly, the cost of building up a basic application is somewhere around $5,000 to $15,000. But, if you want an app with full functionality, the cost will go high above $30,000.

Benefits of food ordering and delivery app

Boosts in sales

One of the top benefits of the food ordering and delivery app is that the restaurants will gain more revenue.

Convenient for customers

This a notable reason for implementing such services. Customers will have better alternatives for viewing the food items available in different restaurants with the price of it. Also, they can check offers and discounts available and this makes it easy for them to select.

Avoid weather delays

Weather is one of the prime reasons for the deficiency of income in some restaurants. Individuals won’t very much want to go to a different place under some conditions like rain. And this is where the food delivery boys will work to conquer such problems. This is one of the significant reasons for the growth.

Timer saving

Nowadays, many people are busing with their work and don’t have time to go to the restaurant and have food. Here, the food delivery apps will play a very important role and assist them in the selection of the food from hundreds of restaurants available in the application. And, within 30 minutes, the delivery boy delivered the food to their doorstep.

Coupons and offers

Most of the restaurants are attracting customers with offers and discounts. The options will be endless in the apps and this is highly beneficial for the customers as they get food for the minimal price possible.

To sum up

The food ordering and delivery business have a strong growth curve. And this is the perfect time to get started on your journey to develop an on-demand food delivery app to stay ahead of your competitors.

Anita Shah

I am Anita Shah, project coordinator at XongoLab, a leading mobile app development company. As a hobby, I like to write and share blogs & articles related to the latest technology.

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